Food Delivery Software Services Muzaffargarh
How does it work?
An online ordering management solution like Deliverect connects restaurants' POS systems with third-party online ordering solutions, such as delivery services, online ordering systems, in-house dining apps, and so on.
In other words, the software bridges the gap between the POS system on one side, and the third-party ordering platform on the other side. By integrating these delivery channels into the POS system, the online order flow is streamlined and automated.
Which businesses can use it?
Online ordering management software can be used by independent and small restaurants, restaurant chains, coffee shops, quick-service restaurants and fast-casual restaurants alike - in short, every kind of food business that offers delivery as a service.
Another type of company that can benefit from this type of delivery middleware is dark kitchens - also known as cloud kitchens, ghost kitchens or virtual restaurants. These kitchens prepare food exclusively for delivery (and sometimes takeaway), with last-mile delivery provided by third parties like Uber Eats, Deliveroo, Just Eat, Glovo, Doordash, Foodora, SkipTheDishes, etc.
Why do you need it?
The most important question of all is which benefits delivery businesses can enjoy by using an integrated online delivery solution.
Restaurants (and other food businesses) that use an integrated online delivery solution no longer have to manually enter delivery orders into their POS system, because the gateway delivery software automatically pushes all online orders to the POS. This saves the restaurant time with each order while simultaneously avoiding human error when copying tickets. Similarly, order tickets are automatically printed in the kitchen to further smoothen out the order flow.
A second issue that is solved by integrating delivery in your point of sale is the so-called “wall of tablets”. When working with multiple delivery service providers, restaurants are faced with several tablets they need to juggle. An online ordering management system allows these restaurants to use just one tablet to get an overview of all delivery orders. While all tablets provided by the third-party services still need to be on in order for your online restaurant to be open, you don’t have to actually have to pay any attention to them anymore.
A food delivery manager also enables restaurants to easily publish and edit menus on multiple delivery platforms and for multiple locations. Chain restaurants and dark kitchens that have numerous locations and/or brands can manage their online menus in one place, which again saves a lot of time. An online ordering integration puts restaurants back in control, allowing them to push menus themselves instead of having to go through the third-party delivery platform.
Another big advantage of using a food delivery hub is consolidated reporting. When your online food ordering channels are connected to your POS, the latter will provide you with online sales reports, in addition to in-house sales data. Restaurants no longer have to take data from all the different platforms and manually combine them, which makes it faster and easier to do reporting.
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